We are
Toast Electric

About us

Toast Electric is a not-for-profit electricity retailer powered by Sustainability Trust, servicing homes and small businesses in Wellington, Porirua, Hutt Valley, Kāpiti, Horowhenua, Wairarapa, Christchurch and mid-Canterbury.

Our mission is to eliminate energy hardship, by providing fair and competitive pricing while also lowering household carbon emissions.

Our profits provide support for low-income households that are making the tough choice between heating and eating - for every four customers that join Toast Electric, we can help one more household in energy hardship.

Competitive and fair electricity costs are only the first step to a warm, dry, healthy, low-carbon home. We’ve been making homes healthy and energy-efficient for over 20 years, which means our team at Toast and Sustainability Trust have an in depth understanding of energy use in homes.

Warm, healthy, happy homes

Lower costs, increased efficiency

Competitive and fair electricity costs are only the first step to a warm, dry, healthy, low-carbon home. Personalised home advice on how to use energy wisely, as well as making large and small energy efficiency upgrades will make that precious energy go further.

Accessible power for all

Eliminating energy hardship

We know having enough energy isn’t always a given in every home and some families are forced to make the tough choice between heating and eating. We aim to help through our Energy Wellbeing programme.

Through the programme, we’re able to use our profits to offer additional support for customers experiencing energy hardship. We provide this service to clients of partner social and budget advice agencies in the region.

Our Energy Wellbeing programme includes:

An everyday electricity price that beats the price you are paying your current provider
A Toastie Winter Energy Benefit to reduce heating costs in winter. This can include a big price discount, energy bill cap, or electricity credit over the months of June, July, and August. Lowering the cost of power over the colder months means more heating at lower costs to help out folks who are struggling to keep warm
A detailed Home Energy Check to see how your insulation, heating, ventilation, hot water and other electrical appliances are working for you.
Personalised advice on how to reduce your costs and get the best out of your home
Some free stuff like draught snakes, window kits, LEDs, mould cleaning kits etc.
Referrals to our insulation and heating government-supported programmes
Advice or support to talk to your landlord about the condition of your property (if you’re renting)
Ongoing information on ways to keep warm and healthy.

If you are interested in joining Toast Electric’s Energy Wellbeing programme and are not a client of a participating referral partner, drop us an email at hello@toastelectric.nz and we’ll let you know if we can help.